How to contact Zenka customer care, telephone number, sms and email

Sometimes you need help using the zenka app and need to contact zenka customer care. The reasons for needing the telephone number, SMS and email may vary. Find all the contacts you need below. 

 

zenka app customer care contacts email sms




You may have forgotten your login PIN. The Zenka app isn’t responding the way you want it to. Sometimes you just need to ask the support team a question.

As a result of these problems, you may not have the best experience when using the app, but not to worry as the Zenka team is there to help.




 

Zenka customer care contacts:

 

Question:
What common issues do you face when using mobile loan apps? Let s know by taking this short survey.

 

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How to contact Zenka customer care to get quick assistant

Zenka have a variety of ways in which you can contact them. What this does is make it flexible for you as a customer and user to reach them. Here are a few of them:

Zenka customer care telephone number:

Below find Zenka telephone numbers. This is by far the quickest way to reach them. All you need to do is dial the following Zenka customer phone number:

Contact Zenka through social media Facebook and Twitter.

One thing the Zenka team has done is to provide options when it comes to reaching customer care. Here are social media channels you can contact them on:

Zenka customer care email address:

Another option you can use to reach Zenka customer care is by using their email address 
email:[email protected]
or
email:[email protected]

Zenka FAQ on website:

Also, you can check out frequently asked questions on the zenka website.

Conclusion:

Having great customer care is something that every customer appreciates. In particular because good customer service shows the user you care. Clearly zenka have really put an effort into this.

Did you find this article helpful? Then don’t forget to leave a like on our facebook page and without a doubt share with a friend you would like to saidia. Also, feel free to leave a comment below.




Post Author: Timothy

8 thoughts on “How to contact Zenka customer care, telephone number, sms and email

    JOSIAH KIVONDO MWANIA

    (March 13, 2020 - 9:17 am)

    I am extremely disappointed for your treatment on me despite being your loyal customer.I have been given false promises by your staff at your ccc.
    The issue is I repaid a loan early this week whose maturity was due on 1st April.I was hoping to get a higher loan amount to repay after 30 days.However,ever since the trial,The App.has been indicating loan application is being reviewed.I have been calling on daily basis and been given hope that the issue would be looked into and a call made to me.Nothing of the sort.
    I am frustrated and feel like shipping out.

      Tim Kamau

      (March 19, 2020 - 9:25 am)

      Hi Josiah, pole about the frustration you are going through. Here at saidia, we offer you helpful information on how to contact, apply and qualify for a loan on zenka. We have noted your concerns and we shall try escalate them to zenka. We however have a few tips on how you can grow your zenka loan limit. Check them out and see which tips you could apply to assist you. Asante. TK

    Yusuf

    (March 30, 2020 - 4:09 pm)

    Kila saa najaribu kurejister nanyi mnadai majina sio sahihi as if you know me more than i know myself.
    What’s exactly your problem??

      Tim Kamau

      (April 8, 2020 - 12:06 am)

      Hi Yusuf, thanks for getting in touch with saidia regarding the Zenka registration issue you are facing. To solve this, When you are filling in your name details, make sure they appear exactly as they are in your ID. If they do not match, you will get this error. For more details check out our how to register, apply for a zenka loan guide. Also note, each user is only allowed one zenka account.

    ELIAS IKOL ADUNGO

    (March 31, 2020 - 3:10 pm)

    Hello, I have paid you your 500 remove me from crb

      Tim Kamau

      (April 7, 2020 - 10:44 pm)

      Hi Elias. Thanks for contacting siadia. To have your name cleared from CRB, reach out to zenka customer care and ask them to send batch number to CRB. Use the this contacts:
      Zenka customer care contacts:

      Telephone number: +254 020 7650878
      Website: https://zenka.co.ke/
      Email: [email protected] | [email protected]
      postal address: P.O Box 29107 – 00100 Nairobi, Kenya.
      Physical address: 12th Floor, Mirage tower, Westlands.

    Peter

    (April 6, 2020 - 9:40 am)

    Hello,
    Your registration take to long is that normal?

      Tim Kamau

      (April 7, 2020 - 7:06 pm)

      Hi Peter. The registration process for Zenka usually doesn’t take long. However, they do have a lot of questions you have to answer before completing the Zenka registration process. Check out this zenka loan application guide to help complete the registration process. Hope this is helpful. TK

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