Sometimes you need help using the zenka app and need to contact zenka customer care. The reasons for needing the telephone number, SMS and email may vary. Find all the contacts you need below to reach zenka support.
To contact Zenka customer care you can do it by calling their mobile telephone number, using the Zenka social media pages, writing Zenka an email, or checking out the Zenka FAQ section on their website.
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Zenka customer care contacts
- Telephone number: +254 020 7650878
- Website: https://zenka.co.ke/
- Email: [email protected] | [email protected]
- postal address: P.O Box 29107 – 00100 Nairobi, Kenya.
- Physical address: 12th Floor, Mirage tower, Westlands.
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Reasons to contact Zenka customer care
There are a couple of reasons you may need help from Zenka customer care. Maybe you’ve forgotten your login PIN. The Zenka app isn’t responding the way you want it to. Sometimes you just need to ask the support team a question. Or you applied for a Zenka loan and it hasn’t been reflected yet.
As a result of these problems, you may not have the best experience when using the app, but not to worry as the Zenka team is there to help.
What common issues do you face when using mobile loan apps? Let s know by taking this short survey.
How to contact Zenka customer care to get quick help
Zenka has many ways in which you can contact them. What this does is make it flexible for you as a customer and loan borrower to reach them when you need assistance. Here are a few of them:
Zenka customer care telephone number
Below find Zenka telephone numbers. This is by far the quickest way to reach them. All you need to do is dial the following Zenka customer mobile phone number;
Contact Zenka through social media Facebook and Twitter
One thing the Zenka team has done is to provide options when it comes to reaching customer care. Here are the social media channels you can contact them on;
Zenka customer care email address
Zenka FAQ on the website
Also, you can check out frequently asked questions on the zenka website. Here you will get the FAQ that other Zenka users have asked, and the support team have answered them in detail. It can be a very good place to start before even calling a customer service representative or the helpdesk.
Having great customer care is something that every customer appreciates. In particular because good customer service shows the user you care. Clearly, zenka has really put an effort into this.
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