How to repay zenka loan through Zenka paybill number and from app

Once you have applied and qualified for money, you will need to repay the zenka loan amount borrowed. Here is a step by step guide on how to do using the app and also using the zenka mpesa paybill no.

The good news is, if it is your first time borrowing money using the Zenka app, you will not be charged any interest rate when paying back the loan.

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The loan repayment period for a Zenka loan is 61 days. This is normally done in two installments. The first installment is to be repaid after one month, that is the 1^st 30 days. Then the second installment is to be paid before the 61-day deadline.

Repay Zenka loan using the app

1. Open the zenka app (make sure your data is connected)
   
2. Press sign in.
   
3. Confirm your account and press next (Safaricom telephone number)
   
4. Input your 4-digit PIN and press SIGN IN
   
5. Select the REPAY NOW option
   
6. Next select the amount you want to pay either ‘Full amount due‘ or ‘choose specific amount‘
   
7. Press REPAY NOW
   
8. Wait for the mpesa xpress screen to pop up.
   
9. Next, Enter your m-pesa pin and press OK.
   
10. Zenka will send you an SMS from 40730 confirming your loan payment.
    
11. Your total amount due will be updated to reflect the total amount due.
    

That is how you repay your loan. One thing you should note is that Zenka has an interest rate on the money borrowed. Also, pay attention to late fees and penalties that zenka charges to loans that are not repaid on time.

In addition to repaying the loan directly from the app, you can use the zenka paybill no 979988 to pay directly through m-pesa. In this case, you will use your Safaricom phone number as the account number. Follow the steps below to repay your loan using the m-pesa pay bill no.

Zenka mpesa paybill no

The zenka m-pesa paybill number is 979988.

 

How to Repay zenka loan using zenka paybill number

Follow these steps to use pay bill number when repsying your zenka loan

1. Open the mpesa menu.
   
2. Select lipa na mpesa
   
3. Choose pay bill option
   
4. Select Enter business number and input Zenka paybill number 979988
   
5. Next, input your zenka account number. This is your Safaricom telephone number
   
6. Input amount to pay and Press O.K.
   
7. Next, put in your m-pesa PIN to finish the transaction.
   
8. Await for a confirmation SMS from Zenka.
   

Zenka loan repayment period

The zenka loan repayment period is 61 days. In addition to this, payments are made in two instalments after every 30 days i.e. each month.

For example:

If you have qualified for a Zenka loan of an amount of 2,000 Ksh, the 1^st Ksh 1,000 will be repaid in 30 days and the remaining amount will be paid before 61 days.

What is the Zenka loan interest rate* (processing fee)?

Zenka finance has made it clear that the app doesn’t have an interest rate on loans, instead, it charges a processing fee. The Zenka processing fee is between 9-29% of the money you borrow.

Late payment on your Zenka loan

So what is the Zenka loan penalty when you make a late payment of money borrowed? As a customer, zenka will charge a 1% penalty rate of the amount borrowed (principal) every day you don’t repay the loan.

How to apply for a Zenka loan extension

If you are not able to repay your Zenka loan within the time given, you can apply for a loan extension at a small extra fee. The amount charged depends on how much the principal loan amount is.

Here are the steps on how to apply for a loan extension on zenka:

1. Open the Zenka loan app (make sure you are connected to the internet)
   
2. Press sign in.
   
3. Confirm your account and press next (Safaricom telephone number)
   
4. Input your 4-digit PIN and press SIGN IN
   
5. On the main app, screen select ‘NEED MORE TIME TO REPAY‘ option
   
6. You will get options to extend your loan by either 7, 14, or 30 days. Each with a fee.
   

As a zenka user, please note that the fee for the loan extension is charged directly from your m-pesa account and not your zenka account. So, for your loan extension to be processed, make sure you have enough money to cover the zenka loan extension cost already deposited in your m-pesa.

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