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How to check Telkom Kenya airtime Balance for credit, SMS and Bundles

Last updated on January 22nd, 2024 at 07:11 pm

Do you need to check your airtime balance on your Telkom Kenya line? Below we take you through how to check the balance for credit, talk time, bundles, and more.

4 ways to check Telkom Kenya airtime Balance for your mobile phone

Here are 4 ways that you can check your Telkom balance on your phone; By dialling Telkom USSD *131#, dialing *544# and selecting check balance, using the Telkom Kenya app, and finally by using the mytelkom portal.

Check Telkom Kenya Balance by dialing *131#

Here is how you check your credit balance on your Telkom Kenya line by dialing *131#

  1. Dial *131# on your phone.
  2. Press call.
  3. You will see your Telkom credit balance shown on the screen.

 

Check Telkom balance by dialing *544#

Another way to check your Telkom Kenya Balance is by dialing *544# on your phone. Follow the steps below:

  1. Open your phone dialer.
  2. Dial *544# on your Telkom line.
  3. Select option ‘NEXT‘ option by entering ‘ 98
  4. Next, choose ‘Check data Balance‘ Option 13
  5. You will receive your balance on screen for credit, data bundles and ziada points.

Note: Using *544# to check your Telkom balance also helps you see your data bundles and Ziada point balance.

Using myTelkom app to check the balance

Ensure you’ve downloaded and installed the Telkom Kenya app on your phone. In case you do not have the myTelkom app, follow this step-by-step guide to download and install it.

  1. Open the My Telkom app on your mobile phone.
  2. On the home page, you will see your available credit balance and the date it will expire.

Note: To see more balances on your Telkom line, select the ‘Account’ Option.

Check Telkom Kenya credit / Airtime balance using myaccount.telkom portal

To log in to check the balance use myaccount.telkom link and you can click here to access it. Here is how to go about it.

  1. Open your browser, go to ‘ myaccount.telkom.co.ke ‘ or click here.
  2. Log in to your account by putting in ‘My number’ i.e. 077* ****** and ‘password’ 888888.
  3. When you log in, you can check your balance and all your Telkom Kenya MiFi line information.

Note: To buy bundles, select purchase bundles and click on internet bundles or check out this guide on how to buy Telkom Kenya bundles.

To learn more about myaccount.telkcom.co.ke, check out his complete guide by clicking here.

How to check Data bundles balance on Telkom Kenya line

To check data bundle balance on Telkom line follow the steps below.

  1. Dial *544# on your Telkom line.
  2. Select option ‘NEXT’ option 98
  3. Next, choose ‘Check data Balance’ Option 13
  4. You will receive your balance on screen for credit, data bundles and ziada points.

Check Telkom Kenya balance on 4G router

If you need to check the data balance on your Telkom router, follow the below steps.

Note: Make sure you have the number for your router that was registered.

  1. Open your browser and go to ‘ myaccount.telkom.co.ke ‘ or click here.
  2. Log in to your account by putting in ‘My number’ i.e. 077* ****** and ‘password’ 888888.
  3. When you log in, you can check your data and internet balance and all information about your Telkom Kenya router.

Note: You need to have the Telkom Telephone number so that you log in to the Telkom Kenya portal.

Telkom ziada points how to check balance by dialling *126#

To check your ziada points on Telkom Kenya you can dial *126# on your phone or follow the steps below to check using *544#.

  1. Dial *544# on your Telkom line.
  2. Select option ‘NEXT‘ option 98
  3. Next, choose ‘Check data Balance‘ Option 13
  4. You will receive your balance on screen for credit, data bundles and Ziada points.

FAQ

How can I check my Telkom Kenya airtime balance?

To quickly check your Balance for airtime on Telkom Kenya, Dial *131#. You will be shown you balance on the screen.

How do I check my airtime Data on Telkom Kenya?

If you need to check Telkom Kenya Data Bundle balance, you can dial *544# on your phone and follow the instructions. Also, you can get the data balance on the Telkom app or by going to the myaccount.telkom portal. A complete guide on how to do this is shown above.

Conclusion

Telkom Kenya offers their subscribers many ways to check their phone credit balance. This makes it convenient for them.

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