Have you recently been having an issue with your Zenka app? Especially when trying to log in so as to access your account, either to borrow a loan or repay a loan, it gives you ‘Warning error occurred’. Customers are also having a hard time reaching customer care so as to have this problem solved. At saidia, we have put together this article to help you easily contact Zenka and also access your account through another way, using the zenka USSD service.
Well, this error has affected quite a number of users on the Zenka loan app. Just taking a look on their Twitter account, you will see many of their customers raising this issue.
The information we are getting from Zenka is that it is an IT issue and they are working towards resolving it.
Here we will give you the fastest way to contact Zenka customer care to get assistance and also show you an alternative way to access your Zenka account through their USSD service by dialling *841#.
Quickly Contact Zenka Customer care
A major issue that Zenka customers are having is contacting the support team so that they can get assistance from customer support. After trying to reach out to customer support, we have found out that the fastest way to get a response is by contacting them on Twitter.
Here is Zenka’s twitter account.
Zenka Twitter: @ZenkaFinance
Access your Zenka account through USSD *841#
If you have registered on Zenka, you can access their services through their USSD number by dialling *841#. Just follow the steps below.
- Dial *841# on your phone.
- Enter your Zenka PIN.
- Select the service you want to use. 1. Extend 2. Check balance 3. Repay 4. Change PIN 5. Referral summary 6. Help
The Zenka USSD service is an alternative to using the Zenka loan app and can help you access most of the services available on the app.
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