download branch loan app features

How to apply and qualify for a branch loan 2024

If you need a quick cash loan in Kenya then the Branch loan app is one way to quickly apply and qualify for a mobile loan directly to your phone on mpesa. Here we will take you through everything you will need to know about the branch loan app in Kenya. From downloading the branch app, to registering as a new user on the loan app, applying for a cash loan and qualifying for money. Read on below to find out how to get a quick cash loan on on your android phone in Kenya.

Branch loan app download mobile loan application

To get started with the branch app is easy, you will need to download the branch loan app for android on your phone, then register as a new user, log in to your branch loan app account and then apply for your mobile cash loan. The good thing is that no branch loan application form is needed because you do everything on your phone. 

Let me take you through this full easy process of how to apply and qualify for a branch loan below. You will get your mobile loan sent to your phone in less than 5 minutes. 

Table of Contents

How do I apply for an instant branch mobile loan?

To apply for a branch loan you will need to first download and install the branch app on your phone. After that, the next thing is to create your account (register on Branch). Finally, sign into your branch account and easily apply for a fast mobile loan.

The good thing is that you will fill in the branch loan application online through the app.

How to apply for a branch loan

To apply for a branch loan follow these steps.

Note: Make sure you have downloaded Branch Loan app Kenya to proceed to requesting for Branch loans.

  1. Open the Branch app. (Login branch loan app if you need to.)
  2. You will be provided with ‘loan amount’ options.
  3. Choose the loan amount you want to apply for.
  4. Select terms of payment.
  5. Press ‘request this loan
  6. Confirm the loan details that will be given i.e. ‘principal‘, ‘interest‘, ‘total‘ and ‘monthly rate’.
  7. You will be asked to ‘confirm deposit account‘ this is the mpesa account you want to receive your loan.
  8. Press ‘apply!’
  9. The branch app will confirm ‘loan requested!
  10. You will then receive a confirmation message from m-pesa that you have received the money to your account.
  11. The app will then confirm that ‘your cash was Deposited
  12. Branch international will inform you when payment is due.

Now that’s a quick and easy instant branch loan in Kenya directly to your mobile phone. And the good thing is, when applying for the loan using the branch app, there were no complicated procedures. All that is required is you have your branch loan app details filled in correctly.

One thing you will note when applying for a loan, unlike loans you get from a bank, the one you apply for through the app doesn’t require security. This will explain why the branch app is more popular than Tala loan app when it comes to customers and downloads. Branch has over 10 million downloads on the google play store. Mita kumi! Crazy amount.

Tala app and branch app are very similar in how they give out loans to their customers. Because of this, you will find most people have either one or the other app installed. On other occasions, customers have both loan apps installed on their phones.

How to create a branch account on the app

To apply and qualify for branch app loans Kenya you’ll need to open an account or register yourself. To create a branch app account and register follow these steps.

  1. Open the Branch App on your phone.
  2. Select ‘Create your account – using your phone.  
  3. Next step, fill out the branch application form. Enter your name, country, national ID number, and date of birth.  

How to download Branch loan app step by step

To get the branch app download on your phone to apply for an online loan in Kenya, follow the steps below.

  1. Make sure your smartphone is connected to the internet and has enough space.
  2. On your android phone, open the google play store.
  3. Once the google play store has opened, type in ‘Branch loan app’
  4. Select the ‘branch – Personal Finance loans’ and press ‘Install’
  5. Wait for the Branch app to be installed on your android phone.
  6. Once the installation is complete press ‘Open’ to launch the Branch.

Note: Need to download the apk instead. Get the branch loan apk from the branch – personal loan app list of available resources.

Branch loan app download for iphone

Are you looking to download the Branch loan app for iPhone? Many users in Kenya who use apple iPhones ask this question. For now, Branch loan Kenya app is not available for IOS devices. The app is only available for android users.

What is Branch loan app and how does it work?

One of the quickest ways to apply and qualify for an instant mobile loan in Kenya is by using the branch loan app on your phone.

It is a mobile loan lending app that offers short-term loans to users directly on Android. These Branch app loans are sent directly to the borrowers’ mobile cash wallet, like mpesa. It is available in several international countries such as; Kenya, Nigeria, India, and Tanzania.

The reason why Kenyans like using the branch app for quick loans is that; it’s easy to use and the money is sent quickly to your mpesa account.

Many users ask, how long does Branch take to process a loan? Normally, a branch online loan through the app is processed within 5 minutes. That is why it has over 10 million downloads on the google playstore, because of how convenient and fast a branchloan is to apply for.

It’s no secret, that emergency loans are how most of us Kenyans survive during the month. These loans come in handy especially when you need some money in the form of a quick loan to pay for unforeseen expenses. The types of emergencies that require money quickly like paying for KPLC tokens, your house rent or boosting your child’s school fees.

Branch requirements download and install

How to qualify for Branch loan on the app and download requirements?

Before getting the loan app on your phone, you need to make sure you meet certain requirements. The reason for this is that it makes qualifying for an instant loan on the app much easier.

Here are the branch loan requirements:

  • You need an android phone.
  • An active Facebook account.
  • Safaricom line.
  • Must be registered with M-pesa.
  • You’ll need your national ID.
Grow branch loan and increase limit

Branch loan repayment

Here I will take you through how to repay your branch loan in a few steps. 

Once you borrow a loan on the branch app, you will need to repay the amount borrowed with interest after a certain time limit. 

You can repay your branch loan through lipa na mpesa pay bill or directly through the app. 

How to repay Branch loan via mpesa (through mpesa) – Pay Bill number 998608

To repay your loan, you will need to use the Branch paybill number 998608. Follow the steps below;

  1. Open the mpesa app or safaricom SIM toolkit and select mpesa
  2. Select Lipa Na Mpesa
  3. Next, select Pay Bill and use 998608 as the Pay Bill Number
  4. Input your phone number as the account number.
  5. Enter the branch loan amount you are needed to pay to repay and submit.

Wait for confirmation from Branch through SMS that you have successfully repaid your loan. This way you would have completed the full process of how to borrow money from branch. Starting from downloading the app, registering for an account, applying for a loan and finally repaying the borrowed loan in full.

Branch loan Payment through app

To repay your borrowed loan through the app, follow the steps below.

  1. Log in to the Branch app
  2. Select My Loan
  3. Press Tap to pay
  4. Select the amount or enter an amount you are willing to pay.
  5. Press Pay
  6. M-Pesa will open up on your phone and ask you to input your PIN.
  7. Enter your PIN.
  8. Complete the Branch loan repayment. 

For you to complete repaying your loan, first you’ll need to branch loan app login so as to access your account.

How long does Branch loan take to process (Send loan to mpesa)

Once you have applied for a branch loan, the money will be sent to your mpesa wallet within 5 mins. This means that your branch loan being approved and processed doesn’t take long. The branch app has one of the fastest loan processing times meaning you receive your cash very fast which is convenient. 

Branch loan limits and terms

The Branch loan limit is the maximum and minimum amount you can borrow from the loan app in Kenya. Also, when you borrow a loan from the branch app you will be charged an interest rate and also a processing fee. Below find the branch loan limits and terms for borrowing.

  • Their loan duration is between 4 to 52 weeks 
  • Branch loan app offers loan amounts of between Ksh 250 to Ksh 100,000
  • The APR is between 22% to 240%
  • Branch monthly interest rate is between 18.0% to 20.0%

Branch maximum loan limit

With every loan app, there is a maximum and minimum amount that you can borrow if you qualify. For Branch, the maximum you can borrow is Ksh 300,000. This is according to what they have listed on their service description area on google Play Store. That means that branch highest loan limit is one of the biggest you can qualify for on loan apps in Kenya.

Branch first loan limit.

If you’re a new user who has just registered, you’ll will notice that there are it has a Branch loan app limit. For Branch, the first loan limit normally starts at Ksh 500. However, this depends on your credit standing.

Branch loan repayment period | duration 

Once you borrow a loan from the branch app the repayment period is between 28 days and 62 days. The repayment period/duration refers to the amount of time you have to pay back your branch loan after borrowing.

However, depending on the loan amount you borrow, a person can qualify for repayment terms of up to 336 days.

Failure to repay the loan in good time may lead you to receive a penalty on top of the amount you were supposed to pay. If as a borrower from Branch app you don’t make payments at all, this may lead to you being listed on CRB.

How to increase your branch loan limit to guarantee bigger loans

So you have applied for your first branch loan and qualified. Congratulations, you are now on your journey to being able to pay for your emergency and cash expenses easily and quickly.

But how does you branch loan limit increase? Well, there are four ways you can do this which include repaying your loan on time and also these tips below.

Repaying loan on time

Increase your chances of growing your loan limit by making sure after receiving your first loan, you repay it on time.

Avoid defaulting on loans

Avoid going past the due date because this will cause you to be marked by the apps artificial intelligence as a loan defaulter. So the first step is to avoid defaulting on loans.

Request loans often

Another way to increase your branch loan limit is to request loans on the app more often. This helps the system to mark you as a consistent loan borrower hence adding your chances growing your loan limit.

Transact a lot on mpesa

In addition to requesting a lot of branch loans, to grow your loan limit, make sure you transact a lot on your m-pesa. One of the factors Branch looks for when increasing your borrowing limit is how often you make transactions on m-pesa. This is because when you install the branch app it can read your SMS’s, including your mpesa messages.

Branch loan interest rate

Branch loans attract an interest rate that ranges from 10% to 27% on each loan you borrow. This interest rate is on the higher end compared to other mpesa loan lending sources. The interest rate depends on the amount of money you borrow. 

Loan limit on Branch app

How much can one qualify to borrow on Branch app? Branch loan limits start from a minimum of Ksh 500 up to a maximum of Ksh 300, 000. The loan repayment period is 61 days from the time you receive your money in your mpesa account.

Permissions needed by Branch app to qualify you for an instant mobile loan in Kenya

Below are the permissions required by Branch when you install the app.

  • Identity: The branch app will have access to ‘read your own contact card’.
  • Contacts: branch co app will ‘read your contacts’
  • Location: The mobile loan app will also access ‘approximate location (network-based)’ and ‘precise location (GPS and network-based)’.
  • SMS: Branch app will be able to ‘read your text messages (SMS or MMS)’ and ‘receive text messages’.
  • Phone: The loan app will ‘read phone status and identity’.
  • Photos/Media/Files: You’ll provide access for the app to ‘read the content of your USB storage’ and ‘modify or delete the contents of your USB storage’.
  • Storage: branch will be able ‘read the contents of your USB storage’ and ‘modify or delete the contents of your USB storage’
  • Camera: Yes, branch international’s app will need access to ‘take pictures and videos’
  • Wi-Fi connection: The loan app will be able to ‘view Wi-Fi connections’.
  • Device ID & call information: Branch will be able to ‘read phone status and identity’

How do you qualify for a branch loan?

Qualifying for a branch loan is quick and fast. You first need to download the branch app on your android smartphone. Also, make sure you have a Safaricom line because Branch international doesn’t support other mobile phone providers in Kenya like Airtel and Telkom Kenya. Another important thing is, make sure you have an active m-pesa account.

Proceed to open the app, register yourself for a branch account, log in to the app and apply for an instant mobile loan inside the branch app. That is how you qualify for a branch loan.

In addition to that, it will help if you have not been listed on the credit reference bureau i.e. CRB as a defaulter for any reason. Additionally, make sure you have paid loans from other loan providers such as Tala, Timiza, Okash or Haraka. What has been noted in some cases is that having an unpaid loan with one of these mobile loan providers could affect your chances of qualifying for a loan.

Can you apply for a Branch loan on Airtel or Telkom Kenya?

You may be wondering if you can apply for a branch loan if you have an Airtel or a Telkom Kenya phone line. For now, the branch loan service is only available on Safaricom lines. This is because loans are dispersed through the m-pesa service.

What are the Terms of payment for the loan taken from the app?

Like with every mobile money lender, there are terms and conditions tied to a loan you receive from Branch. The same applies to loans offered by Branch co, once you have applied and qualified for a loan. The online loan lender based in over 5 countries in the world calls these terms of use [tou].

Countries Branch app is available

The Branch app is available in the following countries:

  • Kenya
  • Nigeria
  • India
  • Tanzania

How do you get a statement from Branch about your account?

Every once in a while you may need a financial statement to keep track of all the loans you may have applied for from Branch International. The company makes it easy for customers to access their Branch statements. All you need to do is put in a request to branch co to provide a statement of your account.

How do you go about requesting your branch statement and activity log of your account? Simply email branch support using the ‘[email protected]’ email address with a request for your account statement. Another way to do it is to contact branch using the in app chat function.

branch app for iphone apple ios

Can you download Branch loan app for iPhone IOS?

Looking to download and install the Branch loan app on your android phone? Well, for the time being, the instant loan app in Kenya doesn’t have an option for your iPhone. The app is only available for android phones at the moment.

We shall, however, have our ear on the ground checking to see if branch will release an iPhone app.

Branch loan app contacts and customer care support

Do you need help with your Branch app, then you can contact customer care and they will be able to sort you out. Here are the different ways in which you can contact them.

Branch app Telephone number

You can reach customer service for Branch app by dialing +254 711 995555

Email address for branch app

If you need to reach branch customer care through email you can do that by writing an email to ‘[email protected]

Social media 

Another quick way to get assistance on the Branch app is by contacting them through social media, this is through Twitter, Facebook or Instagram. 

Through the branch loan app in-app Chat

One of the quickest ways to contact Branch is using the in-app chat feature. All you have to do is log in to your Branch account. At the top left corner, open the menu button. The second last option reads customer care. Press that option and you will be able to chat directly with a branch customer care representative.


Here are a few frequently asked questions about the branch loan app.

How do I apply for a branch loan?

Applying for a Branch loan app is quick and easy. All you need to do is download the app from the google play store, create an account, log in into the app and apply for the amount of money you need. See a detailed step by step guide on how to do that here.

Is branch Loan app on iOS?

For now, iphone IOS users can't install the Branch app. it is not found on the apple store. It is only available on android phones.

Does Branch let you borrow money?

The Branch loan app allows you to borrow money. In Kenya, registered users can borrow between Ksh 250 and Ksh 100,000.

Is Branch a Legit app?

Yes it is. The Branch loan app is a good app to borrow money from.

How much can you borrow on Branch loan app?

You can get loans on Branch from a minimum of Ksh 250 upto a maximum of Ksh 100,000.

How long does it take for Branch to give you a loan?

When borrowing a mobile loan from Branch, it nomrally takes anywhere between 5 mins and 30 mins for you to recieve your loan to your phone.

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