If you are here you must be wondering how do you get tala contacts for the customer care team to help you. You have downloaded and installed the Tala app, but in the process of using it you encounter a problem with the application!
You need instant assistance with the app, whether it’s about the loan not being sent or the paybill number having an issue. When it comes to contact details, they have not listed their phone number, but that should not discourage you.
How to contact tala customer care
There are many ways you can reach tala contact centre; one of those ways is reaching them through their very active social media pages. Second you can utilize the SMS service 21991 to contact them about your issue with the loan app.
Another way to reach tala is within the mobile app where customers can access a way to contact the Kenyan financial service provider.
We know tala app is one of the the best instant loan services in Kenya. This is because it has helped a great number of Kenyans qualify for instant mobile mpesa loans. These loans help them sort out financial emergencies like pay for KPLC power tokens, medical bills and buy gas.
The money you receive once you qualify for the loan also does not need you to have security or a guarantor. Below find how you can reach them for assistance using the tala contacts.
Tala Loan contacts:
Here we take you through in detail on how you can easily reach the tala customer care details. These include contact no for SMS, social media links and email address. This in turn will help you resolve any problems that you may be having with your app and continue enjoying services from Kenya’s favorite mobile loan app.
Contact Tala Through Email:
One of the most reliable ways to reach out to the tala customer care and support desk is through their email address. The tala email address to reach them on is [email protected] where you will have a support representative get back to you on your query.
Always make sure to reach them through your gmail account for a faster response. This is because it is linked to the app and also your google play store account. However, also reaching them using other email addresses is okay.
Tala contact through mobile app:
The Tala loan app has a way in which users can reach the support team. At the bottom of the first page of the app, there is a clickable link placed there asking you to contact them. This is the in app method of getting assisted.
Tala contact through social media, Facebook, twitter and instagram:
This is one of the Kenyan loan apps that has a very large social media following. And there is a good reason for this; it is because tala is very active when it comes to responding to social media queries on their platforms.
As a user, you can reach them on facebook by posting or using the message feature. Another way is through their Instagram page which has over 5,000 followers. In addition to that, Tala mobile Kenya has a twitter page where you can directly DM customer care and they will be able to assist you with your problem.
Tala Contact through SMS service:
On your phone, sending an SMS to 21991 you can reach Tala customer care. This message will be asking them a question about help with tala. As convenient as this method is, do note that SMS charges will apply. Also, this service is only available on Safaricom mobile network.
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