blog

Zenka Loan app: Solution. Warning error occurred ( when you sign in)

Have you recently been having an issue with your Zenka app? Especially when trying to log in to access your account, either to borrow a loan or repay a loan, it gives you a ‘Warning error occurred’. Customers are also having a hard time reaching customer care to have this problem solved. At saidia, we have put together this article to help you easily contact Zenka and also access your account through another way, using the zenka USSD service.

 

Well, this error has affected quite a number of users on the Zenka loan app. Just taking a look at their Twitter account, you will see many of their customers raising this issue.


Source: Twitter.

The information we are getting from Zenka is that it is an IT issue and they are working towards resolving it.


Source: Twitter

Here we will give you the fastest way to contact Zenka customer care to get assistance and also show you an alternative way to access your Zenka account through their USSD service by dialing *841#.

Quickly Contact Zenka Customer care

A major issue that Zenka customers are having is contacting the support team so that they can get assistance from customer support. After trying to reach out to customer support, we have found out that the fastest way to get a response is by contacting them on Twitter.

Here is Zenka’s twitter account.

Zenka Twitter: @ZenkaFinance

Access your Zenka account through USSD *841#

If you have registered on Zenka, you can access their services through their USSD number by dialing *841#. Just follow the steps below.

  1. Dial *841# on your phone.
  2. Enter your Zenka PIN.
  3. Select the service you want to use. 1. Extend 2. Check balance 3. Repay 4. Change PIN 5. Referral summary 6. Help

The Zenka USSD service is an alternative to using the Zenka loan app and can help you access most of the services available on the app. If the problem persists, then you can contact zenka customer care number. This way you will be helped to access the zenka loan app login.

Did you find this article helpful? Then don’t forget to leave a like on our Facebook page or twitter page. Also without a doubt share with a friend you would like to saidia. And feel free to leave a comment below.

Tim Kamau

View Comments

Recent Posts

Fuliza loan limit, charges, and interest rate (2024) – tariffs

If you are here, you may be wondering what your Fuliza loan limit is and…

10 months ago

How to apply for a KCB mpesa loan

Need to apply for a KCB mpesa loan, then this article will guide you step…

10 months ago

Fuliza mpesa loan: how to use, register and check limit

Safaricom is known for creating products and services that resonate with Kenyans. Take for example…

10 months ago

How to Fuliza

As an mpesa user, you will need to know how to Fuliza. This is so…

10 months ago

KCB mpesa how apply for a loan, make savings and deposit

KCB mpesa banking service is a savings and loan service partnership between KCB and Safaricoms…

10 months ago

Loan apps in Kenya (2024): Best mobile mpesa lending apps Kenya

When you need an instant mpesa loan in Kenya, then the fastest way to get…

10 months ago