Have you recently been having an issue with your Zenka app? Especially when trying to log in to access your account, either to borrow a loan or repay a loan, it gives you a ‘Warning error occurred’. Customers are also having a hard time reaching customer care to have this problem solved. At saidia, we have put together this article to help you easily contact Zenka and also access your account through another way, using the zenka USSD service.
Well, this error has affected quite a number of users on the Zenka loan app. Just taking a look at their Twitter account, you will see many of their customers raising this issue.
Source: Twitter.
The information we are getting from Zenka is that it is an IT issue and they are working towards resolving it.
Source: Twitter
Here we will give you the fastest way to contact Zenka customer care to get assistance and also show you an alternative way to access your Zenka account through their USSD service by dialing *841#.
A major issue that Zenka customers are having is contacting the support team so that they can get assistance from customer support. After trying to reach out to customer support, we have found out that the fastest way to get a response is by contacting them on Twitter.
Here is Zenka’s twitter account.
Zenka Twitter: @ZenkaFinance
If you have registered on Zenka, you can access their services through their USSD number by dialing *841#. Just follow the steps below.
The Zenka USSD service is an alternative to using the Zenka loan app and can help you access most of the services available on the app. If the problem persists, then you can contact zenka customer care number. This way you will be helped to access the zenka loan app login.
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Type here..Plise can you give me a loan even if do you mean your syteam is to slow more than a month asking for a loan
Hi, what is the app telling you when you apply?
Hi i have forgotten my login pin
Hi Seydwin. Check out these steps to reset your Zenka app login password / PIN. TK
I forgot my pin
This is how to reset your Zenka PIN. Follow this link to learn how to reset a forgotten PIN.