Having issues login to your earnsmart account? After making payment of KSH 500 for the gold package, is your earnsmart account saying password is not correct! Here is how you can solve that issue.
There are three main ways you can sort this issue of not being able to login to earnsmart. First, by using the right browser i.e. Google chrome. The second way is by contacting earnsmart support to help you out with your issue. And finally, when all else doesn’t work, you might have to register a new earnsmart account.
Let’s explore these options further.
Using Google chrome browser
When login to the earnsmart website, the ONLY browser you should be using is Google chrome. The developers of the platform have even recommended it. This is because it works well with the earnsmart platform. It is the preferred browser.
Avoid using opera mini and other browsers. This is because they cause a lot of errors and problems when you try login and also register.
Using Google chrome on the other hand doesn’t bring about issues. Your experience will be smooth.
Contacting earnsmart support
Having challenges with your earnsmart account? Then you can reach earnsmart customer care and support and ask for immediate assistant. You can reach earnsmart customer care through 3 ways. First, you can email them, second you can call them and finally you can whatsapp the support team.
To email earnsmart support, you can do it directly from their website email form at the bottom of the site. Just scroll down. The other option is to directly email them on their email address ‘[email protected]’.
If you need to call earnsmart customer care, then you can do so by using their telephone number +254700481628.
And lastly, if you prefer not to email or call you can reach earnsmart support through whatsapp on their number +254700481628.
Registering a new earnsmart account
Finally, the last option if all this doesn’t work, you might need to open a new earnsmart account. And this time, remember to write down your password 😉
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