How to check your Safaricom Platinum Balance | Check Minutes and bundle balance

Safaricom Platinum is a service offered by safaricom ltd (SCOM). It is based on a monthly plan model, where a subscriber buys one of this plans and gets a certain amount of data, voice and SMS. This platinum monthly bundles have also added whatsapp service to the mix.

If you are wondering how you can check your bundle  balance, follow the steps below. Want to find out about all the safaricom platinum offerings, check them out here.


  1. First, you will need to install mySafaricom app from the google play-store. You can learn how to do that by clicking here.
  2. Next, make sure your data is turned on.
  3. Now, open the mySafaricom app on your mobile phone.
  4. Log in to the mySafaricom app. If you don’t have a mySafaricom account, register for one and log in.
  5. once you have logged in, check the top left of your mySafaricom app, just below your name. The balance information will be located there.



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