How to register on CRB: Transunion, Creditinfo and Metropol

Before you can access your free credit report, you must register on CRB. To do this, there are three major CRB providers in Kenya, Transunion, Metropol and Creditinfo. The registration process allows you to access various services on the bureau such as; credit score, credit report, and clearance certificate. Registering with a CRB also helps you know who has listed me. Below we shall take you through each step of how to register with each CRB in Kenya.

There are three CRB institutions you can register with in Kenya. These are TransUnion, Creditinfo, and Metropol. Let me take you through how to register with each CRB.

How to register on Transunion CRB nipashe

Let’s start with the metropol registration process. Follow these steps to register with Nipashe by Transunion CRB;

1. Send an SMS to 21272 with your full names as they appear on your National ID
   
2. You will receive a message from Transunion Nipashe asking you to register by paying Ksh 50
   
3. Open m-pesa on your phone.
   
4. Select lipa na mpesa.
   
5. Choose pay bill.
   
6. Enter business number 212121, Press OK
   
7. Next, enter account number which is your National ID number, Press OK
   
8. Enter amount 50, and press OK.
   
9. Now Enter M-PESA PIN, press OK.
   
10. Confirm you are paying ‘Credit Reference Bureau Africa Ltd’
    
11. Press Send
    
12. M-pesa will confirm payment was successful.
    
13. You will receive a message from Transunion confirming that registration is successful.
    

Registering on Transunion for their CRB services is quick and fast when you use their SMS service 21272. To get more details about Metropol, including the pay bill number, and the sign-up process, check out this complete guide.

How to register on Metropol CRB

To register on Metropol CRB, follow the steps below;

1. Dial *433# on you Safaricom line.
2. Enter your National ID Number.
3. Confirm the details that you put in are correct.
4. Next, proceed to pay using mpesa to finish the registration process.
5. Open mpesa on your phone.
6. Select lipa na mpesa.
7. Choose paybill
8. Enter business number 220388, Press OK
9. Next, enter account number which is your National ID number, Press OK
10. Enter amount 100, and press OK.
11. Now Enter M-PESA PIN, press OK.
12. Confirm the company you are paying ‘Metropol Credit Reference Bureau LTD’
13. Press Send
14. M-pesa will confirm payment was successful. You will receive a message from Metropol confirming that registration is successful.

Metropol CRB is another major bureau service provider in Kenya and offers clearance certificates, credit status and CRB listing services. Not only can you register by using USSD *433#, but new users can register through their website and also through their Crystobol App. 

How to register with Creditinfo CRB

Follow the steps below to register with creditinfo CRB in Kenya

1. Open mpesa on your phone.
   
2. Select lipa na mpesa.
   
3. Choose paybill
   
4. Enter business number 510972, Press OK. For airtel use airtel number 0734718973.
   
5. Next, enter account number which is your National ID number, Press OK
   
6. Enter the amount Ksh 50, and press OK.
   
7. Now Enter M-PESA PIN, press OK.
   
8. Confirm
   
9. Press Send. M-pesa will confirm payment was successful.
   
10. You will receive a message from creditinfo confirming that registration is successful.
    

Requirements to register with CRB

Before you register with the above CRBs in Kenya, you will need to meet some minimum requirements.

The requirements to register are:

• Paying a registration fee: For your registration to be processed, you will need to pay a small fee.
  The registration fee for CRB ranges depending on which company you choose. However, the fee amount ranges from between Ksh. 50 and Ksh. 100 for you to access CRB registration services from CRB providers in Kenya, Transunion, Metropol or Creditinfo.
• Identification details like ID
• Contact details which include email and phone number
• Access to internet
• Access to A phone or a laptop

Services that CRB companies offer

These are the main services you will get once you have registered with one of the CRB companies in Kenya. 

These services include: 

• CRB certificate
• Credit report
• Score
• Listing status

Summary

When you register on CRB, you will normally be asked to pay a small amount of money. Normally this payment method is either through m-pesa paybill number or if you are on Airtel, using Airtel money.

So why do the CRBs insist that a user register before accessing their free credit report and other services? This is to verify that you are the person requesting the information.

CRB Kenya