KCB mpesa banking service is a savings and loan service partnership between KCB and Safaricoms Mpesa. It gives users mpesa loans, savings, and other services. It enables mobile users in Kenya to save anything from 50 Ksh upward. Savings on KCB mpesa earns interest of up to 6.65% on the money saved.
Gone are the days where to open a bank account, you needed to step into a physical banking hall. With the introduction of services such as KCB mpesa, you can open an account conveniently from your phone. In addition to that, you will be able to access loans, savings features, and money deposit functions. All this is through safaricom mpesa.
This service by KCB enables you to save for a fixed period of time using the Fixed savings account, you can earn interest on the saving balance of up to 70% of the central bank rate. It also offers access to loans instantly that are sent directly to your mpesa.
KCB mpesa loan interest rate is referred to as a facility fee that is 7.5% on the amount you have borrowed. The loan offered by does not require you to fill any physical forms or visit a branch. You quickly and conveniently access the loan directly from your phone through the mpesa menu.
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The KCB mpesa loan is offered through the mpesa menu. For you to open an account, follow the steps below:
The most popular feature with users of the KCB mpesa account is the quick mpesa loans it offers. To apply for this loan, you don’t need to install any application or fill any forms.
Loans offered can be used for a cash emergency or to fund a sudden expense. here is how you qualify for a mpesa loan on KCB mpesa.
KCB mpesa loan limits start from a minimum of Ksh 100 up to a maximum of Ksh 50,000. Amongst m-pesa cash lending platforms and instant loans in Kenya, KCB mpesa just like mshwari has one of the largest limits.
How long is the KCB mpesa loan repayment time? The loan facility allows you a repayment period of one month i.e. 30 days. To repay your loan, you can do it through m-pesa. Just follow the steps below.
You can repay your KCB mpesa loan in two main ways. Payback the loan directly from your KCB mpesa acount or repay the loan using mpesa paybill 522559.
Lets start with how to repay your KCB mpesa loan from the account. Follow these steps.
Follow the steps below:
This is by far the easiest and most straight forward way to repay your loan.
Repay your KCB mpesa loan using paybill no 522559 follow the steps below.
Mpesa will send you a message confirming that the transaction is complete. Paying for your loan through the mpesa paybill number takes longer to register. The process may take up to 48 hours for loan repayment to be updated.
KCB mpesa offers two types of fixed deposit accounts:
This type of account allows you to lock a specific amount of cash for a period of up to 12 months.
So, how do you activate the KCB mpesa fixed savings account? Follow the steps below:
Once you complete this process, you will receive an M-PESA confirmation for the transaction. Now you have an active fixed savings account.
The target savings account by KCB mpesa, as the name suggests, helps you to set a target and make deposits towards reaching your set goal financially.
When you complete this process successfully, you will receive an M-PESA confirmation.
Do you need to quickly get intouch and contact KCB mpesa customer service? Then below find how you can do that easily through either SMS, phone number and email address.
The telephone number to use is +254 20 3270000. This number will help you get intouch with KCB cutomer care.
Other mobile numbers you can user are;
mobile number: 0711 087000
mobile number: 0732187000
Do you require to send an email address directly to KCB mpesa, then here is the emil address to use to reach customer care.
email address: contactcentre@kcb.co.ke
Maybe you prefer contacting the KCB mpesa customer care through SMS. Then, below find the KCB short SMS number.
SMS number: 22522
To find out more about the charges and costs for SMS using this number 22522, see this detailed KCB Mpesa FAQ.
The good thing is that KCB has offered it’s clients many ways to contact their customer service team. You can get intouch with KCB mpesa on whatsapp using the number below.
WhatsApp number: 0711087087
Note: Make sure you have the whatsApp installed on your phone and also that you have enough data bundles to send chats.
To get intouch with customer care for KCB, you can also use their social media handles on the major platforms facebook and twitter. These are the official social media handles for KCB group.
Twitter: @KCBgroup
Facebook: kcbgroup
However, the hashtage #KCBmpesa can also be used to be specific that the issue you are reaching to them about is about their mpesa loan service.
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